In case of any question or problem, please don’t hesitate to get in touch with our customer care team.
You can reach Capital One® at 1-877-383-4802, or if you need assistance with your credit card, dial 1-800-227-4825.
For Canadian inquiries, please call (1-800-481-3239).
Cash One® Customers, Please Read: General Correspondence PO Box 30285 Salt Lake City, UT 84130-0285 is the mailing address.
- If you apply for a Capital One® credit card, you’ll get the card and an invitation package in the mail within a certain time frame. In some circumstances, you’ll need to meet the minimal lowest transaction criteria in order to receive your sign-up bonus.
- Your application could be declined as well. Refer to the Capital One® policy manual if your application is denied.
- If you haven’t been authorised or rejected yet, you’ll get a “Decision Pending” notification. As a result, it appears that One has not yet decided. If approved, you’ll receive a card in the mail with all your requested information already loaded onto it from Getmyoffer.capitalone.com.